Redesigned content systems to boost discoverability, streamline onboarding, and improve quality.
I have to hand it to Mike -- he's a good man in a tight spot, a reliable leader and a rock-solid editor. I can't recommend him highly enough.
Michael J Smith
Content Strategist
Technical Writer
Michael J Smith
Content Strategist
Technical Writer
About Me
Hello! I’m Michael J Smith, a technical writer and content strategist who turns complex systems and technical initiatives into clear, intuitive content experiences.
- Role: Tech Writer
- Focus: Content Strategy
- Expertise: Documentation
- Industry: SaaS/Cloud
My Skills
Content Development
High-quality, compelling content that meets business goals.
Technical Writing
Transform complex technical information into clear, concise documentation.
Analytics
Measuring the effectiveness of content and making data-driven decisions
Strategic Thinking
Understanding business goals, audience needs, and the marketing funnel.
Fun Facts
100+
Candidates interviewed
Candidates interviewed
3
Race cars driven
Race cars driven
2,875+
Cups Of Coffee
Cups Of Coffee
13
Countries Visited
Countries Visited
Quote
Sean Tucker
Senior Editor, Kelley Blue Book
Resume
Experience
2013 - Present
Senior Tech Content Strategist
Amazon Web Services Inc.
2009 - 2013
Technical Writer
Computer Sciences Corp.
Led documentation strategy that accelerated delivery and improved consistency.
2007 - 2009
Managing Editor
Bulletin Intelligence Inc.
Managed editorial operations that improved workflows, increased output, and strengthened quality.
2005 - 2007
Night News Desk Producer
Washington Post Inc.
Oversaw overnight operations for WashingtonPost.com, managing content updates and publishing.
Education
2001
Pennsylvania State University
State College, PA
Bachelor of Arts, Journalism
2013
Northern Virginia Community College
Sterling, VA
Associate Degree of Applied Science, Information Systems.
2015
Career Development Course
Arlington, VA
How to think strategically, solve problems, and make sound decisions.
2014
Negotiation Course
Arlington, VA
Using personal power to negotiate, influence, and persuade.
Skills
Content
-
Writing & Editing
-
Technical Knowledge
-
Graphic Design
-
Project Management
Languages
-
English
-
German
-
French
Tools
-
Adobe Creative Suite85%
-
DITA/XML85%
-
Microsoft Office95%
-
Wordpress95%
Knowledge
-
Cloud computing
-
Data center design & construction
-
Information systems
-
Network administration
-
Web design & development
-
Software development
-
Web accessibility
-
Search engine optimization
Testimonials
Mike is intelligent, creative, hard-working, professional, pleasant and a pleasure to work with. Highly recommended.
Richard Karpel
Executive Director
Mike very intelligent and thoughtful, and when he has something to say, people pay attention because it always makes a lot of sense.
Megan Davis
Retired Writer
Mike was a caring manager, always willing to listen to any issues and to work to mentor writers.
Paris Ward
Senior Content Director
Works
Get in Touch
- Address: Fairfax, VA
- Email: mikejsmith32@gmail.com
Contact Form